Revenue Leaderboard › Customer service AI
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#116 by ARRSan Francisco, USdecagon.ai ↗

Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Chime, Oura Health,…

ARR
$100M
as of Jul 2026
Employees
~300
as of Jun 2026
Valuation
$4.5B
45× ARR
ARR / employee
$333K
revenue efficiency
About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Chime, Oura Health, 1-800-FLOWERS.COM, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.

Decagon provides a conversational AI platform for automating customer support across multiple channels. Crunchbase rank #320.

Investors · 15

LeadCoatueHedge / crossover fund14 partners on file
LeadIndex VenturesVenture capital26 partners on file
BoardAccelVenture capital· Ivan Zhou (Partner at Accel)106 partners on file
BoardAndreessen HorowitzVenture capital· Kimberly Tan (Partner at a16z)290 partners on file
BoardBain Capital VenturesVenture capital· Aaref Hilaly (Partner at Bain Capital Ventures)22 partners on file
InvestorAccelVenture capital106 partners on file
InvestorACME CapitalVenture capital6 partners on file
InvestorAndreessen HorowitzVenture capital290 partners on file
InvestorAtreides ManagementVenture capital
InvestorAvraVenture capital
InvestorBain Capital VenturesVenture capital22 partners on file
InvestorBONDVenture capital13 partners on file
InvestorChemistryVenture capital2 partners on file
InvestorDefinition CapitalVenture capital3 partners on file
InvestorForerunnerVenture capital16 partners on file
InvestorRibbit CapitalVenture capital4 partners on file
InvestorStarwood Capital / Starwood Property TrustVenture capital3 partners on file
InvestorT.Capital (Deutsche Telekom)Venture capital3 partners on file
508 partner contacts across these firms, emails and LinkedIn are in Investor Contacts for paid members.
Decagon logo
DecagonTender offerMar 4
—
val. $4.5B
Decagon logo
Coatue (lead), Index Ventures (lead) · Customer service AI
$250M
val. $4.5B

News, deals & research

Latest in AI
DealDecagon completes its first employee tender offer at a $4.5B valuation, three times June's priceMar 4DealDecagon raises $250M Series D at $4.5B led by Coatue and IndexJan 28
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