Pendo.io

Pendo.io is an AI-powered product experience platform founded in 2013, headquartered in Raleigh, North Carolina, with additional offices in Israel, San Francisco, New York, and the UK. The company focuses on enhancing user experiences for both customers and employees by making product intelligence actionable. Pendo serves approximately 13,000 companies, including major firms like Verizon, Morgan Stanley, and Salesforce. The Pendo platform, known as Pendo SXM, offers a unified digital adoption solution that includes product analytics, in-app guidance, user feedback collection, and AI agent analytics. These features help organizations understand user behavior, improve feature adoption, and gather insights on user sentiment. Pendo also recently introduced Pendo Listen, a product discovery tool aimed at helping companies identify product needs. The platform caters to a variety of industries, including SaaS businesses and large enterprises, enabling non-technical teams to innovate and enhance their digital products effectively.

Top 100 SaaS by revenue (GetLatka). A SaaS company retooling its product to be AI-native.