Revenue Leaderboard › Customer service AI
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#180 by ARRBerlin, DEparloa.com ↗

Parloa

Parloa sells an AI agent management platform that lets large enterprises build, test and run voice and chat AI agents to automate contact-center customer service.

ARR
$50M
as of Jun 2026
Employees
~400
as of Jun 2026
Valuation
$1B
20× ARR
ARR / employee
$125K
revenue efficiency
About Parloa

Parloa's AI Agent Management Platform lets enterprises design, train and manage generative-AI agents. The agents handle customer service over voice and chat, and they can also assist human agents. Customers include Allianz, Booking.com, IKEA, Microsoft, Accenture and KPMG, and the company reported ARR above $50M in early 2026. It sells to enterprises as SaaS on custom pricing. It raised a $350M Series D led by General Catalyst in January 2026 at a $3B valuation, which brought total funding to about $560M. It has offices in Berlin, Munich, New York and London, and is expanding into San Francisco and Madrid.

Parloa is an AI agent management platform that supports contact centers in automating and enhancing customer interactions. Crunchbase rank #459.

Investors · 9

LeadGeneral CatalystVenture capital71 partners on file
BoardEQTPrivate equity· Carolina Brochado (Responsible advisor / board member for EQT Ventures' Parloa investment)19 partners on file
BoardGeneral CatalystVenture capital· Jeannette zu Fürstenberg (President and Managing Director at General Catalyst)71 partners on file
BoardGeneral CatalystVenture capital· Hemant Taneja (CEO at General Catalyst)71 partners on file
InvestorAltimeter CapitalHedge / crossover fund18 partners on file
InvestorDurable Capital PartnersHedge / crossover fund10 partners on file
InvestorEQTPrivate equity19 partners on file
InvestorLa FamigliaVenture capital7 partners on file
InvestorMosaic VenturesVenture capital
InvestorNewion InvestmentsVenture capital
InvestorRPT CapitalVenture capital3 partners on file
InvestorSenovoVenture capital3 partners on file
131 partner contacts across these firms, emails and LinkedIn are in Investor Contacts for paid members.
Parloa logo
Investors not disclosed · AI
$350M

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DealParloa raises $350M Series DJan 15
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