Freshworkspublic
Freshworks offers cloud SaaS products for customer support, sales, marketing and IT service management, including Freshdesk, Freshservice and Freshsales. It sells by subscription and adds AI features on a unified platform. The company was founded in 2010 as Freshdesk and went public on Nasdaq (FRSH) in September 2021. It reported revenue of about $838.8M for 2025, up from $720.4M in 2024, and a trailing-twelve-month revenue of about $871M as of March 2026. Headcount is roughly 4,500–5,300, with most staff in South Asia.
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In the news
Freshworks acquires Robusta to add AI incident investigation to FreshserviceFreshworks signs deal to buy Torii, a SaaS and AI spend management platform
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