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#1194 by ARRCalifornia, USsegment.com ↗

Segment

Twilio Segment is a customer data platform that collects, unifies and routes first-party customer data into marketing, analytics and AI tools for businesses.

ARR
$144M revenue (est.)
as of Oct 2026
Employees
584
as of Oct 2026
Valuation
$3.2B
22× ARR
ARR / employee
$247K
revenue efficiency
About Segment

Segment sells a cloud customer data platform (CDP) with a single API for event collection, identity resolution and profile unification. It connects to hundreds of downstream tools such as CRMs, ad networks and data warehouses. It was founded in 2011–2012 and came out of Y Combinator. It raised over $283M in venture funding before Twilio acquired it in 2020 for about $3.2B. It now runs as Twilio's CDP business unit, sold on a SaaS subscription model. Reported customers number 25,000+, including Intuit, FOX, IBM and Levi's, and IDC ranked it the #1 CDP by 2022 market share.

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