Serval
Serval is an AI-native IT Service Management (ITSM) platform founded in early 2024 and based in San Francisco, California. The company offers a unified help desk, access management, and automation platform that utilizes a native AI agent workforce. This technology autonomously resolves over half of IT tickets and executes workflows using natural language prompts. Key services include automated help desk request resolution, access management, employee onboarding, asset tracking, and enterprise-grade workflow automation. Serval's platform replaces traditional tools like ServiceNow, allowing IT
Investing activity
Serval appears in 1 AI deal tracked by the AI Lounge deals desk, and led 1 of them. The most recent is Ensignia (Acquisition, Undisclosed, Oct 2026).
Deals
Frequently asked questions about Serval
Where is Serval based?
Serval is based in San Francisco, California, United States.
How can founders reach Serval?
Founders on AI Lounge can see Serval's contact details in AI Investor Contacts (paid plans), check for a warm introduction through members who worked with the firm under Warm Paths, and add Serval to their Investor Pipeline to track the conversation.