Consoleacquired
Console is an AI platform for IT that automates internal support workflows, particularly within Slack. Founded in 2024 and based in San Francisco, the company focuses on streamlining IT support by handling repetitive requests like password resets and access issues directly in chat tools such as Slack and Microsoft Teams. The platform utilizes AI agents and natural-language “Playbooks” to define policies and automate IT processes. Console offers an AI-powered IT automation platform, including products like Console IT Automation and Console Knowledge Base. The company provides trainable AI agents that understand company policies and workflows, enabling them to execute internal support tasks automatically. Console serves a range of fast-growing companies, including Ramp, Flock Safety, Scale AI, Webflow, Zip, and Calendly, helping teams reduce help desk workload and improve response times.