Cassidy
Cassidy is a context-powered AI automation platform founded in 2023, designed to help non-technical business teams create customized AI assistants and multi-step workflows using their unique company data. The platform specializes in enterprise-grade AI integration, connecting internal knowledge to workflows for tasks such as customer support, lead qualification, and sales outreach. The company offers a no-code platform with three main components: AI Assistants that are trained on company data, a drag-and-drop Workflow Automation builder, and a real-time Knowledge Base that syncs with external sources. Cassidy supports over eight AI models, including GPT-4 and Claude, and integrates with popular tools like Slack, Microsoft Teams, and Salesforce. The platform is compliant with SOC 2 Type II, GDPR, and HIPAA, ensuring secure and reliable use for mid-market to large enterprises. Cassidy operates on a subscription-based model, catering to various departments including sales, marketing, and customer support, and serves over 20,000 teams globally.