Wim Dijkgraaf

I work at the intersection of high-mix manufacturing, decision systems, and autonomy.

I’m co-founder of Quotation Factory and HiggX, where we help metalworking companies solve one of the hardest problems in high-mix environments: making fast, reliable decisions under high variability — starting with quoting but actually 'make factories think' as part of the agentic era.

In high-mix manufacturing, companies don’t struggle because of lack of effort, but because their decision systems don’t scale with complexity:

• Critical decisions depend on a few experts
• Excel, Word, and patchwork tools break under variability
• Sales, engineering, and operations speak different languages
• Errors, delays, and margin leakage are systemic
• The more customized the work, the harder growth becomes

Quoting is simply where these issues become visible first.

At Quotation Factory, we’ve built a high-mix quoting engine that acts as an early intelligence layer in the manufacturing system:

• Quotes created 5–15× faster
• Standardization without losing flexibility
• Technical and cost knowledge captured in one AI-driven system
• Fewer errors and less dependency on individuals
• One shared language between sales, engineering, and operations

For many companies, this becomes their first autonomous decision system.

Through this work, my focus has expanded beyond quoting to a broader question:

How do we build intelligence into manufacturing systems where mix is high, volume is low, and certainty is limited by design?

I refer to this as High-Mix Intelligence:

• Decision systems that work under variability
• Understanding why volume still matters even with autonomy
• Separating where mix originates from where it hurts
• Helping organizations move from expert-dependent to system-driven

This perspective now extends beyond metalworking into the wider world