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#648 by ARRNew Jersey, USnice.com ↗

NICE-inContact

NiCE sells cloud customer-experience software (CXone CCaaS, AI agents, workforce engagement) and financial-crime/compliance software to enterprises, contact centers and banks.

ARR
$222M revenue (est.)
as of Oct 2026
Employees
9.4K
as of Oct 2026
Valuation
$940M
4.2× ARR
ARR / employee
$24K
revenue efficiency
About NICE-inContact

NiCE (formerly NICE Systems; its CXone platform grew out of NICE inContact) sells AI-powered cloud contact-center, digital self-service and workforce engagement software. Its Actimize line covers fraud, anti-money-laundering and compliance. Customers are large enterprises and financial institutions in 150+ countries. Revenue comes mainly from cloud subscriptions, which were about 75% of Q1 2025 revenue. Total revenue was about $2.95B in FY2025 (up from $2.74B in 2024). The company is publicly traded on Nasdaq (NICE), was founded in Israel in 1986, and acquired Cognigy.

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