Gupshup

Gupshup is a global leader in conversational AI, valued at $1.4 billion. The company offers the Conversation Cloud, a platform designed for marketing, commerce, and support automation. Gupshup aims to make business-to-customer communication as effortless as chatting with a friend, facilitating seamless AI-powered conversations across various channels. Founded in India, Gupshup has a strong global presence, serving over 50,000 customers in more than 130 countries and processing over 120 billion messages annually. The platform supports multiple channels, including voice, WhatsApp, SMS, and mobile apps, and features AI-driven agents for enhanced customer interactions. Gupshup has received recognition for its innovative solutions, including the award for Best Conversational & Voice AI Company at the ET Making AI Work Awards 2025. The company continues to expand its workforce and capabilities to drive growth in both domestic and international markets.

Gupshup is a global leader in conversational AI, valued at $1.4 billion. The company offers the Conversation Cloud, a platform designed for marketing, commerce, and support automation. Gupshup aims to make… Valuation: $1.4B (2021, Tiger Global/Fidelity); $60M equity and debt in Jun 2025 was undisclosed.