Demo

CallLens Coach

@yablokolabsby Santhosh Balasa · Yabloko Labs Ltd.

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CallLens Coach reviews customer conversations and decides whether to coach a rep, escalate to a manager, or take no action. It combines transcript evidence, configurable rubrics, deterministic call metrics, and conversation history to make recommendations traceable. Built for sales and support teams that need to review more calls without creating more alerts.

Built withStrands Agents SDKAmazon BedrockFastAPINext.jsPythonTypeScriptagentic-aiconversation-intelligencesales-coachingexplainable-aihuman-in-the-loopstrands-agents-sdk

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