Route
Route is a post-purchase experience platform and package tracking company that enhances the e-commerce landscape by connecting consumers with brands from delivery to product discovery. Founded in 2019 by Evan Walker and Mike Moreno, Route has reached unicorn status with a valuation of $1.25 billion after raising over $250 million in capital. The company offers a comprehensive suite of tools for merchants and shoppers. For merchants, Route provides package tracking software, AI-powered package protection, and a product discovery platform, along with seamless returns and exchanges management. The Route mobile app serves as a hub for shoppers, allowing them to track all orders in one place, file claims for lost or damaged items, and discover new brands. With over 13,000 merchants and more than 3 million monthly active users, Route plays a significant role in the e-commerce sector, protecting over $20 billion in gross merchandise value. The company is headquartered in Lehi, Utah, and Los Angeles, California.