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Darwix AI

San Francisco, California, USA · ≈120 employees · darwix.ai

Darwix AI is an India-based enterprise specializing in Generative AI and omnichannel conversational intelligence. Founded in 2022 by Ajay Sethi and Hanit Awal, the company has quickly established itself as a leader in AI-powered solutions for sales and customer service teams. Headquartered in Gurugram, India, with regional offices in Dubai and operations in the United States, Southeast Asia, and the Middle East, Darwix AI serves over 50 global enterprises. The company offers a comprehensive suite of AI-powered sales agents and automation tools, including its flagship product, Transform+. This platform provides capabilities such as conversational analytics, real-time agent assistance, and agent automation, all designed to enhance customer interactions and improve operational efficiency. Darwix AI focuses on high-value sectors like banking, retail, real estate, and healthcare, helping organizations streamline processes and drive revenue growth through data-driven insights and automation.

Also: business roles · business development · marketing · operations · product management · upskilling · gamified learning · customer success · b2b · software development · ai in customer journey · real-time customer insights

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