Chargeflow
Chargeflow is an AI-driven fintech platform that specializes in automated chargeback management and prevention for e-commerce, SaaS, and enterprise businesses. Founded in 2020 by brothers Ariel and Avia Chen, the company is headquartered in New York, NY, with operational roots in Israel. Chargeflow is recognized as the first fully automated chargeback platform, designed to combat friendly fraud and protect billions in revenue for over 15,000 merchants worldwide. The platform offers end-to-end chargeback automation, generating dispute evidence automatically and utilizing industry-specific algorithms to enhance win rates. It integrates seamlessly with major payment processors and e-commerce platforms, providing proactive alerts to prevent future chargebacks. Chargeflow operates on a success-based pricing model, charging merchants only when disputes are successfully resolved in their favor. The company aims to minimize losses for businesses and empower them to focus on growth while handling disputes autonomously.