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#780 by ARRArizona, USnextiva.com ↗

Nextiva

Nextiva sells an AI-powered unified customer experience and communications platform (cloud phone, contact center, XBert AI agents) to SMB, mid-market and enterprise firms.

Customer Experience AIContact Center SoftwareUnified CommunicationsSaaSConversational AI
ARR
$200M revenue (est.)
as of Oct 2026
Employees
1.7K
as of Oct 2026
Valuation
$2.5B
13× ARR
ARR / employee
$118K
revenue efficiency
About Nextiva

Nextiva offers a cloud platform that combines voice, video, chat, SMS, email and social channels with analytics and AI tools such as the XBert AI receptionist. It sells to small and mid-sized businesses and enterprises. Revenue comes from per-user subscriptions: Core at $15, Engage at $25 and Scale at $75 per user per month when billed annually. In 2021 Goldman Sachs Asset Management invested $200M at a reported $2.7B valuation. Nextiva reports 100,000+ business customers, and Wikipedia cites revenue above $350M in 2024.

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