Acoustic

Acoustic sells Acoustic Connect, a cloud customer-engagement platform that combines behavioral analytics with multichannel orchestration, and in August 2026 launched Acoustic AI, an agentic marketing assistant built on it. Its customers are marketing teams, including ecommerce brands, and Latka reports about 3,500 customers. Founded in 2019 as an IBM spin-off formerly called IBM Watson Marketing, it is privately held and backed by private equity firms Centerbridge Partners and Francisco Partners, and Latka puts 2024 revenue at about $126M.